Bookings conditions for groups

Booking We advise you to book as early as possible. Booking is also requested for groups without a guided tour. In order to provide our visitors with the best museum experience, mornings (9:00 to 12:00) are reserved for schools and educational purposes. In the afternoons (13:00 to 17:00) Kulturama is also open for individual visitors. Guided tours are possible outside of the opening hours (an additional fee might apply). Booking an event Bookings made by telephone or in writing are binding. You will get a mail confirmation. Provisional booking Provisional bookings can be made with a binding decision date in case of long lead times. A binding booking is expected by the decision date. Otherwise, the reservation expires. Postponing a booked event If you cannot keep a booked event and wish to postpone it, contact us at least one week in advance. In very exceptional cases, postponements can also be made at shorter notice. Cancellation Up to one week in advance, you will not incur any costs in case of cancelling a booked event. For a cancellation up to two days before the event, you will be charged half the cost of the booked tour (excluding admissions). For a  cancellation at even shorter notice, you will be charged the full amount of the tour (excluding admissions). Payment modalities Payments are made at the museum reception in cash or with ec-direct, Postcard, credit card or twint. For invoices, we charge an additional fee of CHF 10 (no fee for amounts above CHF 400) . Reduced rates only apply when one person pays for all. Cancellation Up to one week in advance, you will not incur any costs in case of cancelling a booked event. For a cancellation up to two days before the event, you will be charged half the cost of the booked tour (excluding admissions). For a  cancellation at even shorter notice, you will be charged the full amount of the tour (excluding admissions). Payment modalities Payments are made at the museum reception in cash or with ec-direct, Postcard, credit card or twint. For invoices, we charge an additional fee of CHF 10 (no fee for amounts above CHF 400) . Reduced rates only apply when one person pays for all.